These Terms & Conditions ("Terms") govern your use of the CloakFort app ("the App"), provided by generictec ("we"). By installing or using the App, you accept these Terms. If you do not agree, do not use the App.
Contents
1. Licence to use
We grant you a personal, limited, non-exclusive and non-transferable licence to install and use the App on your devices, for personal and non-commercial purposes, in accordance with these Terms and with the rules of the app store where you obtained it.
2. Account and eligibility
The App requires an account: it identifies you and publishes your public key so that others can send you messages. You must be at least 17 years old to use the App - CloakFort is not intended for children. You are responsible for keeping your device and account credentials secure, as well as access to the App lock (PIN/biometrics).
3. Subscriptions and purchases
The App is free to download and use for its core features (sending and receiving encrypted text messages). The Premium plan unlocks additional features and is available as:
- Monthly - €2.99 per month;
- Yearly - €29.99 per year.
There is also a one-off unlock (a single €0.29 purchase) to recover an already-expired message, within its recovery window. Prices are shown in euros and may vary by region and applicable taxes. Purchases are processed and billed by the App Store or Google Play and are subject to those platforms' terms.
4. Renewal, cancellation and refunds
Monthly and yearly subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage and cancel renewal at any time in your account settings on the App Store or Google Play; Premium access remains until the end of the period you have already paid for. Refunds are handled by the app store, in accordance with its policies and with your statutory consumer rights.
5. Acceptable use
CloakFort exists for private sharing between adults. You agree not to use the App to:
- send illegal content, in particular any child sexual abuse material, which is strictly prohibited and reported to the competent authorities;
- harass, threaten, blackmail or impersonate another person, or share third parties' private data without consent;
- distribute malware, spam or carry out unsolicited bulk sending;
- copy, modify, decompile or reverse-engineer the App, except to the extent permitted by law, or circumvent licensing mechanisms or access to paid features.
You are solely responsible for the content you send. Although we cannot see the encrypted content, we may suspend or terminate accounts following abuse reports or breaches of these Terms, and we may apply technical limits (rate-limits) to prevent abuse and spam. A daily sending limit applies to every account; the allowance depends on your plan and resets each day.
6. Your content and ephemeral messages
Messages on CloakFort are ephemeral by design: by default they expire within 3 days, stay recoverable for a limited period and are then permanently deleted. We do not guarantee the recovery or retention of any message beyond those windows, nor the delivery of messages if the recipient does not open the App in time. You are responsible for keeping (within the App and within the expiry limits) whatever you want to retain. The processing of personal data is governed by our Privacy Policy.
7. Intellectual property
The App, the "CloakFort" brand, the design, the code and the content are owned by generictec and protected by law. These Terms do not transfer any intellectual property rights to you, only the licence to use described above. The content you create and send remains yours.
8. Disclaimer
CloakFort is a private message-sharing tool. Although we use strong end-to-end encryption, no system is infallible: security also depends on you keeping your device and credentials protected. The App is provided "as is", without warranties of uninterrupted availability, delivery or fitness for a particular purpose, to the maximum extent permitted by law.
9. Limitation of liability
To the maximum extent permitted by law, generictec will not be liable for indirect, incidental or consequential damages, nor for loss of data or messages, arising from the use of or inability to use the App. Nothing in these Terms excludes or limits liabilities that cannot be excluded by law, including your statutory consumer rights in the EU.
10. Changes to the App and these Terms
We may update, change or discontinue features of the App, and we may revise these Terms. We will publish the revised version on this page, with the "Last updated" date. Continued use of the App after the changes take effect constitutes acceptance of them.
11. Service availability
We may suspend or limit the service, including the relay that carries messages between devices, when we need to: a technical or security problem, a legal requirement, a provider we depend on failing, or abuse that drives costs we cannot carry. We bring it back as soon as we reasonably can.
When we know about an interruption in advance, we will say so on this page and, where we can reach you, in the App.
While the service is interrupted, messages cannot be sent or opened. Because messages are ephemeral (section 6), one that expires during an interruption is lost, and neither you nor we can recover it: we never hold the key.
If an interruption stops you using Premium for a meaningful period, you are entitled to a refund for that time. Refunds are processed by the app store, as set out in section 4.
Nothing in this section affects your statutory rights as a consumer in the EU.
12. Governing law
These Terms are governed by Portuguese law. Disputes will be submitted to the competent courts of Portugal, without prejudice to the mandatory consumer-protection rules of your country of residence in the EU. The European Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr.
13. Contact
For questions about these Terms, write to info@cloakfort.app.